Support / contact desk
Bring the problem. We'll find the next useful step.
Reach the BackTestEase team for installation, activation, payment, and product questions. A precise message helps us diagnose faster.
Channel 01 / Email
support@backtestease.com
Best for license details, payment questions, and longer troubleshooting notes.
Channel 02 / Telegram
@backtestease_support
Best for a quick setup question or a short activation check.
Include this context
A useful report is easier to resolve.
- What you were trying to do
- Your MT4 platform version
- The exact error message
- Whether the license email matches
Never send passwords or private wallet keys.